gt99d's Privacy Policy
Your personal information is highly valuable to us. gt99d keeps your privacy fully protected through strict SSL encryption and a transparent data policy.
Introduction & Applicability
gt99d ("we", "our", or "platform") is a trusted online gaming service provider in Bangladesh. This Privacy Policy ("Policy") describes how we collect, use, store, and protect the personal information of users of our website https://gt99d.lat.
By accessing or continuing to use our platform, you are considered to have agreed to the terms of this Policy. This Policy is an integral part of our Terms & Conditions. If you disagree with any part of this Policy, please refrain from using our services and contact us through FAQ.
Types of Information Collected
gt99d may collect the following types of information:
2.1 Identity Information
- Full name and date of birth (for age verification)
- Username and password (stored in encrypted form)
- National ID or passport number (when identity verification is required)
- Address and location information
2.2 Contact Information
- Email address
- Mobile phone number
2.3 Financial Information
- Mobile banking account details — bKash, Nagad or Rocket number
- Deposit and withdrawal history
- Transaction reference numbers
2.4 Technical & Usage Information
- IP address and device identifier information
- Browser type and version
- Page visits and session duration
- Gaming activity logs and results
- Information obtained from cookies and similar tracking technologies
How Information Is Collected
We collect information in the following ways:
- Directly provided information: Information you provide yourself during account registration, login, deposit, or withdrawal.
- Automatically collected information: Information automatically collected from your device and browser through cookies and similar technologies.
- Through third parties: Information received from authorised third-party providers for identity and financial verification.
- Live chat & support communications: Information provided during conversations with the support team.
Purpose of Using Information
gt99d uses your information only for the following legitimate purposes:
4.1 Service Operations
- Account creation and management
- Processing deposits and withdrawals (via bKash, Nagad, Rocket)
- Providing bonuses and promotional offers
- Managing the VIP programme
- Delivering gaming services and recording results
4.2 Security & Compliance
- Age verification (ensuring access only for those aged 21 and above)
- Fraud and money laundering prevention
- Ensuring account security
- Meeting applicable legal obligations
4.3 Improvement & Support
- Improving the platform experience
- Providing 24/7 live chat and email support
- Informing you about relevant offers and updates (with your consent only)
- Running responsible gaming programmes
Data Storage & Protection
We take industry-standard technical and organisational measures to protect your information:
5.1 Technical Protection
- SSL Encryption: Our entire platform is secured by SSL/TLS protocols, which encrypt data in transit.
- Password Hashing: Your password is never stored in plain text.
- Firewall & Security Monitoring: Our systems are under continuous monitoring against unauthorised access.
- Two-Factor Authentication (2FA): An option to add an extra layer of security to your account.
5.2 Retention Period
We retain your information only for as long as necessary. Even after an account is closed, some information may need to be retained for a specific period due to legal obligations. Financial transaction records are retained in accordance with applicable regulations.
Sharing Information with Third Parties
gt99d does not sell your personal information or rent it to third parties for commercial purposes. We may share information in the following limited circumstances:
6.1 Service Providers
With payment processing (bKash, Nagad, Rocket), identity verification, and technology infrastructure providers — only the information necessary for their specific services. These providers are contractually bound to uphold our privacy standards.
6.2 Game Software Providers
Minimal information necessary for game operations may be shared with our game partners, including Pragmatic Play, Evolution Gaming, JILI, Spribe, and PG Soft.
6.3 Legal Obligations
We may be required to disclose information to comply with court orders, lawful requests from government authorities, or applicable legal requirements.
6.4 Fraud Prevention
Information may be shared with relevant authorities for the purpose of preventing fraudulent activity or money laundering.
Cookie Policy
The gt99d website uses cookies and similar tracking technologies. Cookies are small text files stored on your device.
7.1 Types of Cookies We Use
- Essential Cookies: Necessary for the basic operation of the site and secure login.
- Performance Cookies: Help improve the site by analysing user numbers and behaviour.
- Functional Cookies: Remember your preferences such as language and session information.
- Targeting Cookies: For displaying relevant offers based on your interests — with your consent.
7.2 Cookie Controls
You can accept or reject cookies by changing your browser settings. However, disabling certain essential cookies may prevent some parts of the site from working properly.
Your Rights as a User
As a gt99d user, you have the following rights:
8.1 Right of Access
You may request a copy of the information we hold about you at any time.
8.2 Right to Rectification
If any information we hold is incomplete or inaccurate, you may request that it be corrected.
8.3 Right to Erasure
In certain circumstances, you may request that your personal information be deleted. However, information required to meet legal obligations may not be possible to delete.
8.4 Right to Restrict Processing
In certain circumstances, you may request that the processing of your information be restricted.
8.5 Right to Object
You may object to and unsubscribe from marketing communications at any time.
Protection of Minors' Information
gt99d is for those aged 21 and above only. We do not knowingly collect personal information from any underage individual. Age is verified at the time of registration, and if we become aware that an underage person has mistakenly provided their information, we will immediately delete that information and close the associated account.
Parents or legal guardians who believe that an underage person has registered on our platform should please contact us immediately. For more information on responsible gaming, please visit our Responsible Gaming page.
Policy Changes
gt99d may update this privacy policy from time to time. If there are significant changes to the policy, we will notify you by email or through a notice on the platform.
After each update, the "Last Updated" date on this page will be changed. Continued use of the platform after any changes will be taken to mean that you have accepted the new policy. Therefore, it is recommended that you review this policy regularly.
For any questions regarding policy changes, please visit our FAQ page or contact our support team directly.
Contact Us
For any questions, concerns, or information-related requests regarding this privacy policy, please contact us:
- Email: [email protected]
- Live Chat: Use our platform's live chat for 24/7 direct support.
- Language: Support is available in both Bengali and English.
Our support team treats every information-related request with the utmost importance and strives to provide a resolution within a reasonable time.
To learn about our other policies and terms, please visit our Terms & Conditions and About Us pages.